- 公司简介：费尔斯通是加拿大领先的非银行机构，为准优质和非优质借款人提供负责任的贷款解决方案。费尔斯通在加拿大已有95年的历史，致力于通过支持金融知识、健康和福利等方面的举措，为当地社区带来改变。
- 处理通过我们不同的营销渠道、入站、出站和数字渠道提出的所有客户查询和申请。
- 了解并确定客户需求，以推荐特定于这些需求的解决方案，同时行使自由裁量权和保密性
- 通过推广金融解决方案并以合规的方式完成贷款流程申请，实现指定的目标和业务目标
- Handle all customer inquiries and applications coming through our different marketing channels, inbound, outbound, and digital channel.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion and confidentiality
- Achieve assigned goals and business objectives by promoting financial solutions and completing application on loan processes in a compliant manner
- Servicing existing customers by reviewing accounts and available products
- Adjusting daily work activities to support the requirements of company initiatives
- Adapting to meet unique process flows, scheduling, expectations, technology, etc.
- Providing feedback to test, learn and refine processes/technology
- 高中文凭或同等学历，与商业或金融相关的高等教育是一种优势
- 必须具备出色的法语书面和口头沟通能力，以及较强的英语商务沟通能力。
- 保持积极的支持态度，以强烈的道德感帮助维持令人满意的工作氛围！
- High school diploma or equivalent, a business or finance related post-secondary education is an asset
- No experience in sales or customer service necessary, but experience is an asset
- Must have excellent French communication skills in both written and verbal and strong business communication abilities in English.
- Must be able to work flexible hours including evenings and weekends
- Adapts easily to new technology as required
- Maintain a positive supportive attitude and help to maintain a gratifying work atmosphere with strong sense of ethics!
| 求职蒙特利尔招聘 | |
