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base香港，普通话流利候选人加分美国运通公司（American Express，一般简称AE）创立于1850年，总部设在美国纽约。是国际上最大的旅游服务及综合性财务、金融投资及信息处理的环球公司，业务在全球不如VISA、万事达、银联，但运通服务的高端客户群体历史悠久，积累了丰富的服务经验和庞大的优质客群。 美国运通旗下的白金卡和黑金卡上面印有罗马百夫长头像，所以也被叫作百夫长卡。美国运通的黑金卡也常被人称之为黑卡，没错，就是那个传说中无所不能的黑卡。美国运通信用卡的BIN码是以3开头且为15位数的卡号。Marketing AnalystSenior Manager, Head of Small Merchant AcquisitionSenior Manager, Business Development, Large Market |
This position is responsible to assist the Manager – Lending to execute and implement marketing and communication programs and projects to drive lending growth and enhance Cardmembers' awareness of Amex lending brand in Hong Kong. He/she will have accountability for the successful delivery of campaigns and Cardmember communications, as well as of adherence to all internal and external regulatory controls.The incumbent will also support the manager to partner with the various LOBs and Central Lending team to develop innovative lending engagement strategies, marketing and communication programs and roll out lending capabilities to grow AR, revolve rate and revolve revenue according to our Risk appetite. He/she will have the responsibility to monitor market and competitive activities as well as internal program results.- Execute and implement marketing programs to grow lending revenue, lending AR, revolve rate and lending engagement
- Partner with Credit and Fraud Risk to ensure profitable lending growth
- Work with both internal and external parties to develop ATL and BTL communication and ensure smooth launch of marketing programs
- Ensure lending marketing and other activities are compliant with all regulatory and legal reforms as well as internal guidelines and risk requirement
- Ensure the HK Credit Card Lending business is compliant with all Regulatory and Legal reforms
- Execute and implement lending related system update projects and the new lending capabilities
- Handle ad hoc projects and support different team members from time to time as required
- Work with Central COE, Credit & Fraud Risk and other LOBs for lending related project execution and implementation
University degree in relevant discipline Minimum of 2 years of working experience in credit card, financial or consumer industry Strong marketing and communication skills with project and agency management experience Outward looking with keen interest on competitive and evolving industry trends for the consumer lending products and services Fluency in verbal and written communication of English and Cantonese / Chinese Chinese-character typing skills preferred
在公众号后台回复【美国运通】即可获取投递入口，查询详细的岗位信息（请复制完整的关键词。发送后没有立即收到回复的话，即是关键词有误，请重新发送正确关键词 ）Senior Manage，Head of Small Merchant Acquisition How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.This role is part of the Merchant Acquisition team responsible for leading and developing channel acquisition strategy to tactically grow network coverage and drive business profitability for Global Merchant & Network Services in Hong Kong. Reporting to the Director of Merchant Acquisition, this role will lead two Team Leaders of 30 field sales to deliver coverage goals. The key pillars of the job include defining and implementing effective acquisition strategy, building a robust pipeline of small merchant opportunities, coaching and driving team performance along with improving overall perception of coverage for American Express across the market.- With the long-term goal in growing small merchant coverage, profitability and Active Location-In-Force, you will work alongside with the Director of Merchant Acquisition to develop and execute acquisition strategies to achieve business KPI.
- Present new strategic ideas to enhance sales productivity, effective pipeline management, improve operational efficiency, driving merchant activation, achieve merchant satisfaction and minimizing channel conflict.
- Provide coaching and leadership for Team Leaders in meeting individual and team performance metrics set by the business.
- Effectively manage the designated budget given to drive channel acquisition effectiveness.
- You are accountable for channel performance forecast and optimize existing CRM capabilities like Merchant force to create visibility of pipeline, wins and target achievements.
- Work with key internal stakeholders in building comprehensive analytical capabilities with respect to coverage tracking of key malls and micro-geographies.
- Align with card issuers in developing special project to explore new business opportunities.
- Develop and implement strategic programs with Merchant Engagement and Marketing teams to ensure defined program targets are met.
- Bachelor degree or above.
- A minimum 3 years’ experience in business sales team management with a proven track record is preferred.
- Knowledge or experience in Payment industry will be an advantage.
- Strong presentation and time management skills with the ability to work under pressure and meet allocated deadlines.
- Self-motivated team player with abilities in influencing/negotiating with customers, merchants and internal stakeholders.
- Strong commercial acumen with a strategic line of thinking.
- Well-rounded business skills with an in-depth understanding of the American Express merchant base and value proposition.
- Knowledge of Excel, Word, PowerPoint and CRM applications, preferably, Salesforce.
- Good command of both written and spoken English and Chinese, including Cantonese and Mandarin.
Senior Manager, Business Development, Large Market The core responsibilities of this role are:- Developing sound sales strategies by positioning American Express’ best-in-class commercial products and solutions to the target customers
- Work closely with leader to create winning strategies to achieve enterprise goals
Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the strategies Work closely with Account Development Team to retain and expand the existing relationship in supplier payment areas with key customers in order to achieve annual spend and growth target Support execution of American Express strategies in alignment with overall market growth objectives
Experience and Qualifications:A minimum of 7 years of experience in commercial sales or account development is required Ability to collaborate with and influence internal stakeholders through excellent communication and relationship building skills Dynamic personality able to effectively engage a variety of audiences at MNC scale businesses Strong Knowledge in cross-border payment and financial acumen (financial statement analysis, cash flow) Strategic thinker with strong coordination skills and attention to detail To be successful in this role, you must be a driven, self-motivated individual Fluent spoken and written English and Cantonese (Mandarin would be an added advantage)
在公众号后台回复【AE】即可获取投递入口，查询详细的岗位信息（请复制完整的关键词。发送后没有立即收到回复的话，即是关键词有误，请重新发送正确关键词 ） |
