Jellycat于1999年在伦敦成立，每年一月和七月都会推出多款全新的毛绒玩具设计。造型独特、柔软治愈的小可爱们是所有年龄段都喜欢的精致礼物。探索Jellycat全系列可爱软萌的毛绒玩具！1. The purpose of this role is to provide the business with an internal customer facing technical lead and point of escalation, working closely with a third-party IT service desk.2. To support the business as a technical point of contact, and supplier coordinator in business change projects with an IT infrastructure, service or change requirements.3. To perform daily checks and mandatory tasks such as infrastructure monitoring, backup consistency and critical services.4. ITIL Problem management, analyzing trends through the service desk and proposing corrective actions.5. Design authority for IT infrastructure, including definition of hardware & software imaging, configuration, deployment, migrations and maintenance & support.6. Implement related work of the team and accept other temporary work assigned by line manager.1. Bachelor's or above degree in computer science.2. Minimum of two years’ experience administering business systems (ERP, CRM, BI, OMS) and SQL.3. Fluent English skill, especially in reading and writing. Korean proficiency is preferred.4. Proven experience with a Wintel environment an advantage.5. Proven Experience with Ali Cloud/ Microsoft Azure technologies an advantage.6. Strong interpersonal and communication skills, comfortable interacting with users at all levels within the business.7. Strong proponent for documentation of solutions and knowledge transfer to the wide team.8. Exposure to Wholesale/EC and Warehousing businesses a strong advantage.【Sales Operation Supervisor/Assistant】岗位职责1. In charge of daily sales order operation. Secure customers’ orders are fulfilled on time.2. Cooperate with customers, warehouse vendor and sales team to ensure customer could get sufficient logistic information about their orders.3. Cooperate with warehouse vendor to secure the high efficiency of warehouse operation, especially when customer has special request.4. According to analysis of retailers’ sell out and ship-in data, support the team to be accurate at demand planning.5. Prepare weekly and monthly report to help logistic& sales team tracking and monitoring execution.6. Closely work with Head office logistic team to secure the local market demand is fulfilled.7. Collect and analyze key retailers/ ECommerce POS data to maintain reasonable safety stock for them.8. Arrange product shipment for marketing and studio shooting.【Sales Operation Supervisor/Assistant】岗位要求1. Bachelor, major in Business, International Trade, Logistic, related working experience is preferred.2. Able to work with SAP & OMS is preferred.3. Able to use data analysis tool is preferred.4. Fluent English in reading /writing.5. Excellent in Office software (Word, Excel, PPT ).6. Strong communication skill to work collaboratively across business functions.7. Good learning capability, able to support different program when required.8. Able to work under pressure.【Wholesale Associate Sales Manager/Executive】岗位职责1. Managing key retailers’ business. Drive business growth in customers via different methods: e.g. item selection, eye-catching display in customers stores, leveraging customer end marketing resource to promote Jellycat.2. Collect and analyze key retailers POS data to find business opportunities in customers.3. Keep strong relationship with key retailers’ buyers and logistic team. Updated the latest marketing information of Jellycat to customer.4. Monitor and whip customer stores to 100% execute the guideline which we aligned with customers HQ.5. Maintain the daily communication window with individual retailers (Wechat, sales email & hotline). Responsible to answer the customers’ concern on OMS, certification, and quality issues.6. Cooperate with sales operation team to fulfill customers growing demand in Jellycat. Help the team to arrange customers order phasing to avoid out of stock in customer stores. Meanwhile, collecting the market feedback from customer to improve the next purchasing from factory.7. Supporting Sales manager to develop new customers in both retail channels. It includes but not limited in channel data collection, best cases sharing and supporting document preparation.8. Cooperate with QC team to manage faulty items recording and reporting. Taking related actions to solve customers’ concern with the instruction from line manager.9. Support trade show in both preparation and activity period. Support National Sales Director to develop customers.10. Cooperate with Customer Service team to provide excellent service to shoppers.上海市 · 浦东新区 点击卡片进入 实习生Intern 微信公众号 后台对话框回复 “775” 获取报名方式 
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